ABOUT US
Unconventional
Approach
Understanding
Your Vision
Many hospitality businesses struggle with generic processes and centuries-old methods that don't address each project's unique need. At AJ Hospitality, we believe in a strategic approach, meticulously crafted for each client.
Our process begins with a comprehensive assessment. We take the time to understand your vision, target market, and existing operations. This in-depth analysis ensures our solutions perfectly align with your aspirations.
Crafting Personalized Strategies
Based on our assessment, we develop a customized roadmap for success. This plan focuses on achieving your specific goals, prioritizing resources for maximum impact, and delivering results.
Hands-on Support for Seamless Implementation
Our commitment extends beyond crafting the perfect plan. We offer ongoing guidance and support throughout the implementation process. This collaborative approach ensures a smooth transition and successful execution of your vision.
Your Partner in Hospitality Excellence
Let us be your partner in achieving hospitality excellence. We are dedicated to achieving your expectations and turning your vision into a thriving reality
Leading The Team
Adi Jaya
Founder & MD
Leading the way is Adi Jaya, "...with over 30 years of experience across Southeast Asia and beyond have given me a unique perspective, recognizing the critical balance between innovative technology and the irreplaceable power of human connection.
My journey began at Amanresorts, where I honed my hospitality skills at prestigious locations like Amandari Bali, Amanjiwo Central Java, Amanresorts Indonesia, and Amankora Bhutan. I was fortunate to further expand my expertise in the Marketing & Reservations office for Amanresorts worldwide in Singapore and Amanresorts Indonesia, also contributing to several Aman's pre-opening projects like the Umaid Bhawan Palace in India and Amankora in Bhutan.
My diverse portfolio extends beyond Amanresorts to include international luxury chains like Four Seasons Jimbaran Bay Bali and Hilton Bali, as well as renowned boutique havens like Alila Kirimaya Kao Yai and Alila Luang Prabang. I also cultivated experience in smaller, distinguished hotels and resorts, such as Alila 3 Nagas, Shintamani Luang Prabang, Dream Hotel Bangkok, Plantation Urban Resort, Penh House Phnom Penh, and Amber Kampot in Cambodia.
As the helm of Amber Hotel Management, my focus has been on leading the creation and operation of luxury boutique hotels, drawing on my expertise in hotel openings and luxury management. During my four-year tenure, I've overseen projects from concept to construction, pre-opening, and ongoing operations, ensuring exceptional guest experiences and profitability."
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Iana Galai
Founder and Head of Learning at LXLabs
Iana Galai is the Founder and Head of Learning at LXLabs, a hospitality learning and consulting company dedicated to elevating guest experiences through practical, people-centred, and behaviour-based training.
With a strong focus on translating service standards into everyday actions, Iana works with hospitality leaders and frontline teams to develop the skills, confidence, and service mindset needed to deliver consistently exceptional guest experiences. Her approach goes beyond traditional classroom training, combining hands-on coaching, real-world operational observations, and practical learning solutions that create lasting improvements in service delivery.
As a Training and Consulting Partner of Adi Jaya Hospitality (AJH), Iana and LXLabs provide expertise in service excellence, leadership development, effective communication, guest journey assessment, team engagement, and operational improvement. Their work includes identifying service gaps, strengthening management capabilities, and supporting hotels in implementing meaningful changes across departments.
Through this collaboration, AJH and LXLabs help hospitality businesses build stronger teams, establish a culture of genuine hospitality, improve guest satisfaction, and achieve sustainable operational and commercial performance.
Elizabeth Sok
PA to MD & Project Coordinator
Elizabeth is a motivated, multi-skilled professional with experience in research, office management, client and staff coordination, interpreting, project coordination, marketing, and content creation. Her background also includes QuickBooks accounting and serving as PA to the MD of Amber Hotels, supported by a Business Administration exchange in Hungary that strengthened her communication and hospitality operations skills.
Boronn is a skilled data science and AI engineering professional supporting the company with technical expertise, system optimization, and up-to-date technology integration. She ensures our tools, workflows, and digital practices remain modern, efficient, and aligned with the latest advancements, providing reliable tech support across the organization.
Boronn Chesda Pisey
Technical Project Coordinator and Data Science Engineer
Kilen Laing
Admin & Creative Assistant
Kilen has a strong background in marketing and public relations, complemented by solid administrative experience. She supports the company with document preparation, coordination, and organizational tasks while assisting in project management across marketing initiatives, ensuring smooth execution and consistent delivery.
Collaborate. Manage. Excel. Win.
At AJ Hospitality, we are committed to excellence and strive to exceed industry standards. Our team is passionate about delivering unparalleled service and operational expertise to drive the success of your hospitality venture. We are dedicated to making your vision a reality and setting new benchmarks for exceptional guest experiences.